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When emailing, please put “Coaching” as subject, so we’ll open it! |
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Ideal Performance Coaching™ 541-582-8100 541-582-6756 fax info@ipccoach.com |
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FREE 1-Hour Consultation Call or send an email for your consultation at no charge! No Strings. You Decide. |
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“Nothing we do can change the past. Everything we do will change the future.” --Joan D. Chittister |
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COACHING AND THE BOTTOM LINE What is not always clear in organizations is how initiatives of any sort dealing with intangible effects can impact the bottom line. Thus, it becomes critical to stress the need for coaching to impact the bottom line. This is not to devalue the critical importance of human being and doing in an organization. However, until the business system becomes efficient and effective enough to support its continued viability and growth in a constantly changing environment—attracting sufficient capital; both human and financial—the people in it and the people being served by it will be at a competitive disadvantage. In a world of scarce resources the most efficient and effective survive, and competitive advantage directs our business lives. Click on Case for Business Coaching to see reasons for businesses to hire coaches. Developing and integrating emotional competence directly with results achieved can lead to bottom-line growth and financial strength over time. Money is often thought of an obstruction to human development. However, money is an indicator of value in the business marketplace. The business realities are not going to go away with ““feel-good” programs that continuously focus on people and not the issues of profit. Peter Drucker often refers to profit as the return on invested capital. In this case, we must always evaluate the return to our human and financial capital in light of profitability. If coaching cannot impact the bottom line in a positive way, then its use should be discouraged. However, measurements of the impacts of coaching and the development of emotional competence are often not directly attributable to the bottom line. It is critical to establish measurements “before” coaching is implemented in organizations in order to account for change induced by coaching, and to realize that better communication, leadership and teamwork may take a while to impact the bottom line. One of the most visible direct effects can be employee retention. Emotional competence doesn’t occur over night. Sufficient time and slack has to be built into the system to allow for change in competence to occur and become diffused through the organization. At present, most coaching is reserved for high level hires and key executives. Over time the value of coaching in developing emotional competence and retaining key line employees will be realized as business requires more and more decisions to be made at lower and lower levels in the organizations. The smart company will be one where decisions are made at the customer interface in zero time. That requires emotional competence, capability and knowledge to be resident at the customer interface. These capabilities will lead to competitive advantage as cycle time is reduced and customer relationships improve over time. The Bottom Line
--FORTUNE
No strategy, however well designed, will work unless you have the right people, with the right skills and behaviors, in the right roles, motivated in the right way and supported by the right leaders. Adopting new technologies without having the right people to use them, wastes billions of dollars of investment by companies throughout the world.” The Hay Group CONCLUSION In the end, people count. That is the key to the bottom line. Improving emotional competence, resulting capability and development through coaching interactions drive the bottom line and the business case for coaching. Ideal Performance Coaching™ uses an ISIS and IMAP model to build cohesion and teamwork throughout the organization. (The bulk of the information on this page from B-Coach) Click here to see our Coaching Model. Click here to see Team Building, click here to read about how Emotional Intelligence is fostered through business coaching, click here to see the results of the Business Survey we conducted in March, 2003. |
